bd bazz Privacy Policy

Introduction and Scope

This Privacy Policy ("Policy") applies to all services and websites of the bd bazz platform. When you register, log in, or use any service on bd bazz, you are considered to have agreed to the terms of this Policy.

For details on bd bazz's overall terms of service, user responsibilities, and other contractual matters, please read our Terms and Conditions, which apply alongside this Policy.

This Policy covers the following:

• What information we collect and why
• How collected information is processed and used
• When information may be shared with third parties
• What measures bd bazz takes to protect your information
• Your legal rights regarding your information

What Information Is Collected

bd bazz collects two types of information — information you voluntarily provide and information automatically generated while using the platform.

2.1 Registration and Account Information

When you create an account on bd bazz, you are required to provide the following information:

• Full name
• Date of birth (for age verification)
• Mobile number
• Email address (optional)
• Username and password

2.2 Identity Verification Information

For the purpose of secure transactions and account verification, bd bazz may request information from your national identity card or another government-approved identity document.

2.3 Financial Transaction Information

During deposits and withdrawals, bKash, Nagad, Rocket, or Upay account number details are collected. We never store your mobile banking PIN or password.

2.4 Automatically Collected Information

Technical information about your device, browser, IP address, session duration, and your activity on the platform is automatically logged. This information is used to improve site performance and maintain security.

Use of Information and Purpose

bd bazz uses collected information only for the legitimate purposes described below:

• Account management: For registration, login, and managing personal account settings.
• Financial transaction processing: For completing deposit and withdrawal requests.
• Customer support: For resolving your issues via live chat and email.
• Fraud prevention: To ensure account security and detect suspicious activity.
• Relevant communications: To send notifications about bonuses, updates, and service-related matters (you can opt out of these communications at any time).
• Responsible gaming: To analyse playing patterns and identify potentially harmful behaviour, and to provide assistance.
• Service improvement: Data analysis to make the platform experience simpler and more effective.

Information Sharing with Third Parties

bd bazz does not generally share your personal information with outside parties. However, information may be disclosed in the following limited circumstances:

4.1 Service Provider Partners

Information necessary for specific tasks such as payment processing, technology infrastructure, and fraud detection may be shared with contracted third parties. These partners are required to use information in accordance with bd bazz's guidelines.

4.2 Legal Obligations

Information may be disclosed in response to applicable laws of Bangladesh, court orders, or legitimate requests from government authorities.

4.3 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, user information may be transferred, but the new party will be required to maintain the same privacy standards.

4.4 With Your Consent

Beyond the above, bd bazz will not provide your information to any third party without your explicit consent.

Cookies and Tracking Technology

Cookies and similar technologies are used on the bd bazz website and app.

5.1 Types of Cookies

• Essential cookies: To keep login sessions active and for core functionality. Without these, the service will not work properly.
• Functional cookies: To remember language preferences, theme settings, and session preferences.
• Analytics cookies: To understand traffic patterns and user behaviour. This information is analysed in aggregated and anonymous form.

5.2 Cookie Control

You can disable or delete cookies at any time from your browser settings. However, disabling essential cookies may disrupt some features of the site. Please refer to your browser's help section for more information.

Data Security Measures

bd bazz applies industry-standard technical and organisational measures to keep your personal and financial information secure:

• SSL encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocol.
• Password hashing: Your password is never stored directly; only an encrypted hash is kept.
• Two-factor verification (OTP): An OTP is sent to your mobile for sensitive actions.
• Access control: Only authorised staff can access the necessary information.
• Regular security audits: Regular technical assessments are conducted to identify and address vulnerabilities.

Your Rights and Choices

As a registered user of the bd bazz platform, you have the following rights regarding your own information:

7.1 Right to Access

You can contact customer support at any time to find out what information bd bazz holds about you.

7.2 Right to Correction

If your account contains incorrect or incomplete information, you may request a correction. Changes to sensitive information such as name or date of birth may require identity verification.

7.3 Right to Withdraw Communication Consent

Your consent to receive promotional emails or messages can be withdrawn at any time. Please make this request through customer support.

7.4 Right to Close Account

You may request permanent closure of your account. However, records required by legal obligations and financial transactions may be retained for a specified period.

To get information about your responsible gaming activity or to set limits, visit our Responsible Gaming section.

Protection of Minors

All services on the bd bazz platform are strictly for individuals aged 21 or above. For ages 21+

bd bazz never knowingly collects information from anyone under the age of 21. Date of birth is verified at registration, and additional identity documents may be requested if needed.

If we become aware that a minor has created an account, that account and all associated information will be deleted immediately.

Data Retention Period

bd bazz retains information in accordance with the following guidelines:

• Active account information: Retained while the account is active and for as long as necessary after closure.
• Financial transaction records: Retained for the period required by applicable law.
• Customer support conversations: Retained for a set period to ensure quality and assist with future issue resolution.
• Promotional communication consent: Effective until you withdraw it.

Once the need for information has ended, bd bazz deletes or anonymises it using secure methods.

Policy Changes and Updates

bd bazz reserves the right to update this Privacy Policy from time to time based on changes to the service, technological developments, or legal requirements.

If there are any significant changes, we will send a notification to your registered mobile number or email, and a clear notice will be posted on the site. Continued use of the platform after changes are made will be considered as your agreement to the updated Policy.

Previous versions of this Policy are available on request through customer support. To learn more about bd bazz, visit our About Us page.